SHERPA® TRAVEL ORIGINAL DELUXE™ AIRLINE APPROVED PET CARRIER, BLACK
Travel in comfort and style with Sherpa® Original Deluxe™ Carrier. Perfect for traveling by plane or car, for a trip or just to the vet. Patented spring wire frame allows the rear end of the carrier to be pushed down several inches to conform to under-seat requirements. The carrier has mesh panels for ventilation, locking zippers to prevent accidental escapes, and includes a Seat Belt security strap which doubles as a luggage strap. Top and side entry options make it much easier to comfortably load pets in the carrier. A large side zippered pocket can hold your important pet travel documents and anything else your pet may need. The no-slip shoulder strap is adjustable and features a padded support for comfort. A soft, cozy, removable, and machine-washable faux lambskin liner is included. Sherpa® replacement liners are also available and sold separately. Approved for use on most major airlines. Small and medium sizes are included in Sherpa®’s Guaranteed On-Board® program. Available colors include Black, Brown, Plum and Gray. Available in size small, medium and large.
How to Find the Best Fit: Select the carrier size based on your pet’s measurements and then by your pet’s weight, making sure not to exceed the maximum weight limits. Note: the carrier is designed for pets lying down, so your pet may not be able to stand.
Small Carrier: Fits pets up to 13 in length x 7.5 in height and up to 8 pounds Medium Carrier: Fits pets up to 16 in length x 10 in height and up to 16 pounds Large Carrier: Fits pets up to 18 in length x 11 in height and up to 22 pounds
How to Measure Your Pet: For pet’s length, start at the front of the chest and measure to the end of the pet’s rear. For height, measure from the floor to the top of the back.
Sherpa® Travel gives pet parents the best of all worlds: innovative products, stylish designs, environmental responsibility, and exceptional value with a variety of travel carriers, leads, mats, straps, to meet a pet’s and pet parent’s needs for travel. Sherpa® products are designed to meet child safety standards and are backed by our 100% satisfaction guarantee. If a customer is dissatisfied with a Sherpa® product for any reason, we will replace or refund it.
SIZE
For Pets up to 8lbs, For Pets up to 16lbs, For Pets up to 22lbs
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Refund Policy
At J & J PET CLUB, customer satisfaction is our priority. Our return policy is designed to ensure you have ample time to evaluate your purchase.
Return Window: You have a 14-day return window from the date of receiving your item to initiate a return.
Return Eligibility: To qualify for a return, ensure that the item remains in the original condition, unused, and with all tags intact. Original packaging and proof of purchase are required. Note: Assembled items are considered used and are non-returnable.
Initiating a Return: To begin the return process, please contact our customer service at sales@jjpetclub.com. Upon approval of your return request, you'll receive detailed instructions on how to proceed. Unauthorized returns (items returned without prior approval) will not be accepted.
Damages or Discrepancies: Inspect your order upon receipt. If there's any defect, damage, or if you received the wrong item, contact us immediately, so we can rectify the issue.
Pet Clothing: Items that come in contact with the skin or fur of pets, including but not limited to clothing, neck cones, collars, and harnesses, should be free of pet hair and any signs of wear or damage.
Shipping: The customer is responsible for return shipping costs. We recommend using a trackable shipping service for your return.
Restocking Fee: A restocking fee of 20% of the item's original purchase price may be applied to returned items that are not in their original condition.
Exchanges: For exchanges, return the original item, and once the return is accepted, place a new order for the desired item.
Refunds: Upon receiving and inspecting your return, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed as per the payment method used during purchase.
Exceptions:
Final Sale Items:All products sold at a discount are considered final sale and are not eligible for return, exchange, or refund.
Gift cards: are also deemed final sale and cannot be returned or exchanged for cash, except where required by law.
For any questions or concerns regarding our return policy, feel free to reach out to us at sales@jjpetclub.com. Your satisfaction is our priority, and we strive to make your shopping experience enjoyable and hassle-free.